This Cookie Policy explains how Conectamos, Inc. ("Conectamos," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at conectamos.org (the "Site") and when you use our operations automation platform and related services (the "Services"). This policy describes what these technologies are, why we use them, and your rights to control their use.
By continuing to use our Site and Services, you consent to our use of cookies as described in this Cookie Policy. You can withdraw your consent or adjust your cookie preferences at any time using the methods described in Section 6 (Managing Cookies).
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website operators. Cookies allow a website to recognize your device, remember your preferences and settings, and track how you navigate the site.
Cookies are not viruses or malicious software. They cannot access other data on your device, delete files, or perform any actions beyond storing small amounts of information that the website places on your device. Most cookies are temporary and expire when you close your browser (session cookies), while others remain on your device for a set period or until you delete them (persistent cookies).
In addition to cookies, we may use other technologies that work similarly:
These cookies are essential for the Site and Services to function correctly. Without them, features like logging in, navigating between pages, and using secure areas would not work. Because they are strictly necessary, they cannot be disabled through our cookie consent tool. You may disable them through your browser, but doing so will significantly impair your experience.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your authenticated session while logged into the platform | Session | First-party |
| csrf_token | Security token to prevent Cross-Site Request Forgery (CSRF) attacks | Session | First-party |
| auth_token | Authentication token for keeping you logged in across page navigation | 30 days | First-party |
| cookie_consent | Stores your cookie consent preferences (stored in localStorage) | 1 year | First-party |
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. If you disable these cookies, some or all of these features may not function properly.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| ui_preferences | Stores your UI settings such as sidebar state, table column widths, and notification preferences | 1 year | First-party |
| lang | Remembers your language preference | 1 year | First-party |
| timezone | Stores your timezone setting for displaying dates and times correctly | 1 year | First-party |
| onboarding_state | Tracks your progress through the onboarding flow to resume where you left off | 90 days | First-party |
These cookies help us understand how visitors use our Site and Services. All data collected through analytics cookies is aggregated and anonymized. We use this information to improve the Site structure, content, and user experience. Disabling analytics cookies will not affect your ability to use the Site or Services.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Tracks page views, sessions, and user behavior in aggregate. Data is anonymized with IP masking enabled. | 2 years |
| ph_* | PostHog | Product analytics for understanding how features are used within the platform. Data is stored on EU servers. | 1 year |
| _cnct_sess | Conectamos (first-party) | Internal session analytics to measure feature adoption and identify usability issues | 30 days |
These cookies track your browsing habits across websites to deliver advertising that is relevant to your interests. They also help us measure the effectiveness of our advertising campaigns. We only use marketing cookies on the public website (conectamos.org), not within the authenticated platform.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Measures conversion events from Google Ads campaigns | 90 days |
| li_fat_id | LinkedIn Insight Tag | Retargeting and conversion tracking for LinkedIn ad campaigns | 30 days |
| hubspotutk | HubSpot | Tracks visitor identity for HubSpot CRM and marketing attribution | 180 days |
Some cookies on our Site are set by third-party services that appear on our pages or that we use to provide functionality. These third parties have their own privacy and cookie policies, which we encourage you to review. We have no control over how these third parties use cookies or the data they collect.
We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. We have enabled IP anonymization to mask the last part of your IP address. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.
We use Stripe for payment processing. When you proceed to checkout, Stripe may set cookies to prevent fraud and for secure payment processing. Stripe's privacy policy is available at stripe.com/privacy.
We use HubSpot for marketing automation and CRM. HubSpot's tracking code may set cookies to track visitor behavior on our public website for marketing attribution and contact management purposes. HubSpot's privacy policy is available at legal.hubspot.com/privacy-policy.
We may use Intercom for in-app customer support chat. If present, Intercom sets cookies to provide real-time chat functionality and track support interactions. Intercom's privacy policy is available at intercom.com/legal/privacy.
When you log in to the Conectamos platform, we use additional cookies and localStorage to support the platform's functionality:
We do not use third-party advertising cookies within the authenticated platform.
When you first visit our Site, you will see a cookie consent banner at the bottom of the page. You can accept all cookies or choose to only allow strictly necessary cookies. Your choice is stored in your browser's localStorage under the key "cookie_consent" and remembered for one year.
To withdraw or change your consent, clear the localStorage value (instructions below) and refresh the page to see the banner again, or contact us at [email protected].
You can control and delete cookies through your browser settings. Most browsers allow you to:
Instructions for managing cookies in common browsers:
Please note that blocking all cookies may significantly affect the functionality of websites, including conectamos.org and our platform.
To clear your cookie consent preference stored in localStorage:
You can opt out of specific third-party tracking services using these links:
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that the user does not want to be tracked. Currently, there is no widely accepted standard for how websites should respond to DNT signals. Our Site does not currently respond to DNT signals in a technically standardized way. We continue to monitor regulatory and industry developments regarding DNT compliance and will update this policy if our approach changes.
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, applicable law, or industry practice. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.
If you have questions or concerns about our use of cookies, please contact us:
Conectamos, Inc. — Privacy Team
Email: [email protected]
Address: Av. Insurgentes Sur 1602, Col. Crédito Constructor, CDMX, Mexico
Phone: +52 55 4780 3200